DecisionKits
Returns & Exchanges Tracker
Returns & Exchanges Tracker
- One-off payment & lifetime use
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The Returns & Exchanges Tracker helps e-commerce and retail teams understand why products come back and what it costs.
Track return rates, margin lost, and the top reasons by category and size — all in one clean dashboard.
The model automatically calculates margin impact, average days to return, and top offending SKUs, helping you identify patterns and prevent costly returns through better sizing, packaging, and customer experience.
Focus on the data, not guesswork — and turn returns into improvements that drive profit.
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WHAT IT SOLVES
WHAT IT SOLVES
Returns can quietly erode your profit margins. This tracker reveals the hidden cost of returns, helping you detect patterns by product, size, or reason — and make smarter decisions to reduce them.
WHAT YOU GET
WHAT YOU GET
A ready-to-use Excel model that calculates return rate, margin lost, and days to return. Includes visual dashboards for top return reasons, categories, and SKUs.
HOW IT WORKS
HOW IT WORKS
Paste your order and return data (USD) into the Inputs sheet. The dashboard automatically updates KPIs and charts — showing which products or reasons are driving the biggest losses.
